Frequently Asked Questions
Q- How many people can the Tikiboat hold?
A- 17 people
Q- Are there bathrooms on board?
A- No, we encourage you go go before your trip. There are bathrooms at the marina for your use .
Q- Does you boat come with a captain or do we have to drive the boat ourselves?
A- Your trip comes with a USCG approved Captain and a 1st mate/bartender - so you can sit back and relax and enojoy the ride!
Q- Is your boat USCG approved?
A- Absolutely! Our boat is inspected annually and we comply with all USCG regulations. We have USCG approved captains, and are all CPR certified, and we are a drug free environment .
Q- Are children allowed?
A- Yes! Our cruise is for all ages!
Q- Are pets allowed?
A- Service animals are always allowed- public tours pets are not allowed. But on private tours- some pets will be allowed please contact us for details.
Q- Will we see dolphins?
A- This area has an abundance of dolphins, and that gives us a good chance of seeing dolphins and other wild life while we are out! But there is no guarantee that we will see dolphins since they are wild animals .
Q- Can you smoke on the boat?
A- Vape is allowed on board, but smoking is not permited due to the thatched roof.
Q- Can we bring food?
A- on public tours, food is not permited. On private tours where you have the whole boat to yourself , we do allow outside food and catering , but no outside alcohol.
Q- Can we listen to our own music?
A- Yes! we have bluetooth speakers, it is your tour, lets have fun! WE also have lost of USB plugs to keep your phone charged, Wr do encouraged you to bring your own chragers for your phones, but we do have some available to barrow,
Q- Are drinks included?
A- Yes! You will be provided free drinks onboard! We have beer, seltzers/wine, soda, and water available.
Q- How many drinks can I have?
A- 2 hr tours- 4 drink limit . Private half day trips - 8 drink limit and Private full day- 10 drink limit.
No one will be over served. Our Captain and bartender have the right to stop serving you alcohol if they feel that you have reached your limit.... you may then have unlimited water :)
Q- How do we pay for things on board?
A- we take credit cards, cash, venmo, cash app, zelle- all on board for your convenience
Q- What if there is bad weather?
A-If your Captain cancels your trip due to bad weather you will be offered a rebooking if available or you will be given a full refund on the card you booked with. We will send out a text message to all passengers and let them know if there are any changes.
Q- Will there be shade?
A- Yes! Most of the boat is covered, and provides a lot of nice shade in this FL sun. Some seats towards the front of the boat get more sun .
Q- Will I get wet?
A- Maybe- our boat sits up off the water and is very stable , so we don't usualy get wet. But due to waves and sea spray sometimes it can happen!
Q- What should I wear?
A- We don't usual get wet on our tours- but be prepared in case we do, Please wear shoes that you don’t mind getting wet in the event that you are splashed. Dress for the weather that day, sunscreen is always a good idea . Most of the boat is covered by the Tatched roof, so it does provide some cover from the sun and if there is some light rain.
Q- Can I have a private party on the Tikiboat?
A- Yes! We love parties! Anything you want to celebrate , we are here for you! You are allowed to decorate the boat for your event , as long as it doesn't cause damage. You are responsible for putting up and taking down the decorations - that should also be done during the time of your trip. Due to other bookings, decorating prior to tour may not be possible- reach out for special requests. We are all about accommodating if we can to make your trip special!
Q- Can we tip the crew?
A- absolutely, its encouraged, our crew will work hard to provide the best tiki tour for you and appreciate your gratuity, custom gratuity is 15-20%
Q- What is your cancellation policy?
A- Booking cancellations or rebookings will not be permitted within 48 hours of your trip departure. If you decide to cancel or no show your $500 deposit will be forfeited.
Private tours will require a $500 deposit to hold your booking- the rest will be collected the day of the trip when you arrive.
Customers will also receive a full refund or credit in case of captain cancellation due to weather or other unforeseen circumstances.